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Business Process Consulting

The following projects honed my skills in strategic analysis, technological evaluation, project management, and proactive information systems management, demonstrating my proficiency in addressing complex business challenges both internationally and domestically.

International:
At Duy Tan Plastics in Ho Chi Minh City, Vietnam, during the Executive Master of Science program in Information Systems, I spearheaded a comprehensive assessment focusing on:

 

  • Business Requirements Analysis and System Development Life-Cycle (SDLC) models.

  • Implemented development plans for a comprehensive information system and methods to measure its effectiveness using Capability Maturity Models and managerial support systems.

  • Identified emerging computer hardware, software, and communication/network technologies impacting Information Systems design and implementation.

  • Project Management encompassing project life cycles, team organization, planning, negotiation, and conflict resolution as a program manager.

 

Domestic:
Engaged with Virginia Credit Union in Richmond, Virginia, during the Executive Master of Science program in Information Systems, leading a thorough evaluation involving:

 

  • Manage and safeguard information resources by interpreting IS security concerns proactively.

  • Analyzing data management systems such as data warehousing, data mining, XML, knowledge management, and business intelligence for decision-making.

  • Assessment of disruptive technologies and the impact of IS in the digital economy, exploring emergent issues in the digital realm.

  • Evaluated the enterprise-wide deployment of software applications (ERP) to address integration challenges, examining successful enterprise information systems implementation approaches.

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